Your information
Privacy & cookies
A plain-English notice of what we collect, why, and how to ask us about it.
This notice explains what personal information Lumen Atelier collects, why we use it, and what rights you have. It is written for visitors to this website and for people who contact us by email or telephone. It was last updated on 14 November 2026.
Lumen Atelier is the trading name of Akshay Patil, based in Buckingham, United Kingdom. For privacy questions, email patil.akshay.officialwork@gmail.com.
Orders are placed through Etsy. Etsy is a separate organisation and has its own privacy policy for the information you give them at checkout, in Etsy Messages, and when you pay.
What we collect
- Messages you send us. If you use the contact form, send us an email, or telephone, we receive the name, address and message you provide, and any follow-up correspondence.
- Email sign-up. If you leave your email address for journal or studio notes, we keep that address in order to write to you.
- Essential cookies. We store a record of whether you have accepted or declined optional cookies, and whether you have dismissed the sale banner, on your own device (via local storage). These are needed for the site to remember your choice.
- Server logs. Any company that hosts this site may keep standard technical logs (for example, IP address, browser type and the pages requested) for security and reliability.
We do not currently run Google Analytics, a Meta (Facebook) pixel, or other advertising or analytics cookies. If we add them later, they will only load after you have accepted optional cookies, and this notice will be updated.
Why we use it
We use this information to reply to you, to fulfil or discuss an order or a wholesale enquiry, to send notes you have asked for, and to keep the website secure and in working order. The lawful bases we rely on are our legitimate interests in running the studio, and (for email notes and optional cookies) your consent, which you can withdraw at any time.
We do not sell your information, and we do not use it for automated decisions.
How long we keep it
Correspondence is kept for as long as it is needed to complete the conversation and to keep a reasonable record of orders or enquiries (typically up to six years where it may be relevant to accounts or to a legal claim). Email sign-ups are kept until you ask to be removed. Cookie choices stay on your device until you clear them.
Who else may see it
- Email and form providers. Messages and sign-ups sent through the website are processed by Netlify, which hosts the site and its forms, and are then emailed to us. Our email provider also processes correspondence we send and receive.
- Hosting and domain providers. The company that hosts this website and any email service we use will process technical data as our processors.
- Etsy. Information you give Etsy is handled by Etsy, not by this website.
- We would share information if the law required us to.
Your rights
Under UK GDPR you can ask us for a copy of the personal information we hold, ask us to correct it, delete it, restrict it, or object to our use of it, and you can ask for it to be transferred where that right applies. You can also withdraw consent for email notes or optional cookies. To do any of this, write to the email address above.
You can complain to the Information Commissioner’s Office if you are unhappy with how we have used your information: ico.org.uk.
Cookies in more detail
- Essential: remembering your cookie choice and the sale-banner dismissal. These do not require consent.
- Analytics and advertising (not active at the moment): a Google Analytics 4 tag and a Meta pixel may be added later. They would measure visits or help us understand the effect of advertisements, and would run only if you press “Accept” on the cookie banner. You can change your mind by clearing this site’s data in your browser, which will show the banner again.
For more general guidance, the ICO publishes information on cookies and similar technologies.